Voice / Unified Communications

ABS knows that Unified Communications has the ability to create a more accessible and user-friendly work environment while increasing employee productivity and business profits.  ABS sees the opportunity for Unified Communication tools to allow our clients' employees and customers to be connected and stay informed wherever and whenever. 

Unified Communications combines all forms of business communications into a single, unified solution that enables your organization to move with greater speed and agility.  It allows people to communicate more efficiently, improves business procedures, and helps businesses achieve better success.

With Unified Communications, every employee, customer, and colleague can actively participate and collaborate in real time and conduct business across multiple workspaces, whether they are on a main campus, at branch offices, or working remotely.

ABS is more than capable of implementing and creating Unified Communications tools in your business.  In 1999, ABS Technology Architects became the first Cisco IPT certified partner in Virginia. ABS has maintained the longest history of Cisco voice certification in Virginia.  No one in Virginia has more experience deploying Cisco IP Telephony, Cisco IP Communications, or Cisco Unified Communications than ABS.

ABS has deployed over 100 systems ranging from small single site deployments to 1000+ handset, multi-site rollouts. We have installed over 23,000 handsets and over 2,500 seats of IP contact center agents across 80 contact centers.

ABS understands the business of Unified Communications and the technical requirements needed to implement and support it.